Refund and Returns Policy

Exchange and Refund Policy

Please review these policies carefully as they are the Terms of Sell that govern your purchases at the BROCHE BOUTIQUE Online Store. They set out your rights and obligations with respect to your purchases, including limitations and exclusions. Your placement of an order at the BROCHE BOUTIQUE Website constitutes your agreement that these policies apply to the order, so be certain you understand them before you place your order.

Garment orders are based on the measurements/sizes that you provide on our Website.

BROCHE BOUTIQUE will not be responsible for any inaccuracies in the final product (your custom order) in lieu of the measurements provided. We do not accept returns or exchanges of custom orders. If they are sent incorrect, defective or not fit in accordance to the size ordered, we’ll offer you a free fix.

Items which have any stains, emit, body odors or perfume scents, have any kind of marks, damages or water stains will not be accepted for returns or exchanges.

*Note: Above stated terms are only applicable if we be informed in (07) days after delivery.

*Note: There is no refund for shipping and handling charges.

If you are for whatever reason not happy with the products you ordered, you may exchange or return the products delivered to you within (07) calendar days after delivery.

• The products are unwashed and not used in any way.
• The product is in its original, undamaged packaging (a carefully opened package will not be considered damaged).
• The product is complete: e.g. both items of a pair must be returned.

Please return dresses with their hangers, protective coverings, carriers and wherever possible, in the original outer packaging. Items must be returned in their original packaging and in a re-saleable condition within (7) days of receipt of your goods. We will exchange the product once we received it from courier or handed over in any of our company’s outlets.

You cannot return:

• Products that have been tampered with.
• Incomplete product or partial order.
• customized products (size, style & fabric customization).

Please return dresses with their hangers, protective coverings, carriers and wherever possible, in the original outer packaging. Items must be returned in their original packaging and in a re-saleable condition within (7) days of receipt of your goods. We will exchange the product once we received it from courier or handed over in shop. When the product is returned, than you will be refunded or exchanged.